Please download Java(tm). A BUSY MANAGERS GUIDE TO MANAGING STAFF

HOW TO MANAGE PROBLEM STAFF SUCCESSFULLY This first book in the Emerald Human Resources series, A Busy Managers Guide to Managing Staff-How to Manage Problem Staff Successfully, is intended to be a practical guide for managers who face a range of problems associated with employee's behaviour, attendance, performance and general conduct at work. Managers and supervisors at all levels within all sizes and types of organisation will benefit from this comprehensive guide, which is designed to provide a straightforward and intelligible explanation of relevant employment law and practical hands-on guidance as to how to deal with problem people at work. The following areas are covered in detail: o Identifying people problems and their causes * Disciplinary rules and procedures o Tackling sensitive issues such as bullying o Gross misconduct * Causes and solutions for unsatisfactory job performance o Managing frequent and persistent short-term absenteeism o Long-term ill-health, absence and rehabilitation o How to dismiss employees fairly * Implementing changes to terms and conditions of employment The author: Lynda Macdonald is a self-employed, freelance employment law trainer, advisor and writer. Prior to setting up her own business in employment law and management training/consultancy, she worked as a human resources manager in the oil industry for many years. She is also appointed as a panel member of the Employment Tribunal Service in Aberdeen where she lives

Emerald Publishing ISBN 1847160 58 1 £9.99

Please download Java(tm). KEEPING BOOKS AND ACCOUNTS FOR SMALL TO MEDIUM SIZED BUSINESSES

THE CONCISE REFERENCE WORK FOR ALL SMALL BUSINESSES Many businesses, usually small, sole traders or small limited companies, often find the task of keeping books and accounts daunting. The process of keeping accurate records which are acceptable to the Inland Revenue and Customs and Excise, without the use of an accountant can and does often lead to problems. This guide will prove invaluable for all those in business. The reader should find the process of bookkeeping and preparation of accounts made that much easier. No prior knowledge of accountancy or bookkeeping in general is assumed and the following key areas are covered in depth: o The general importance of keeping accounts. o Systems of recording transactions. o Types of books to keep. o Abstracting management information from accounts o Keeping petty cash records o Keeping VAT records and dealing with Customs and Excise o Bank accounts and reconciliation's o Bookkeeping for partnerships. Published: June 2007 The author: Colin Richards works as a freelance lecturer teaching the essentials of accountancy and bookkeeping. He has developed this book so that keeping basic accounts for small business will be made that much easier for those with no financial grounding.

Emerald Publishing ISBN 1 84716 033 6 £9.99

Please download Java(tm). BUSINESS START-UP AND FUTURE PLANNING

CREATING AND RUNNING AN EFFECTIVE COMPANY This second publication in the Emerald Business Management Series, Business Start Up and Future Planning, is a comprehensive guide to all aspects of the formation of a company and also to the ongoing planning and development of a business. The book will prove invaluable to all those who are involved in setting up a business, whether small or medium size. The following areas are covered in detail: o Initial steps-assessing the business and product o The practicalities of starting a business o Assessing the market place o Marketing strategies o Location of business o Staffing of business o Sources of finance -getting off the ground o Putting together a viable business plan Published: June 2007 The Author: Gordon Clark is a professional business consultant and advises companies and individuals in the area of business planning.

Emerald Publishing ISBN 1 84716 034 4 £9.99

Please download Java(tm). HEALTH AND SAFETY - LAW AND PRACTICE FOR SMALL TO MEDIUM BUSINESSES

A COMPREHENSIVE GUIDE TO THE FRAMEWORK OF HEALTH AND SAFETY LAW AND PRACTICE IN THE UNITED KINGDOM Health and Safety, Law and Practice for Small to Medium Enterprises is the first book of its kind targeting small to medium businesses. This book will prove invaluable as a complete handbook for existing and developing business and will guide managers in those businesses and assist them in ensuring that a comprehensive health and safety strategy is in place. The following areas are covered in detail: o Starting a business-what needs to be in place o The enforcing authorities o Employment status and health and safety o Health and safety law o Risk assessment o Good management of health and safety o When things go wrong Published: September 2007 The author: Samantha Walker is a former health and safety inspector for the Health and safety Executive (HSE). She has wide ranging experience of inspecting and enforcing health and safety across all sectors, both public and private. She now works as a consultant to several large utility companies.

Emerald Publishing ISBN 1 84716 041 7 £9.99