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Reference Services Review

Reference Services Review

Reference and instructional services for libraries in the digital age

ISSN: 0090-7324

This journal is a Hybrid Open Access journal
Full text online
Content: Table of Contents  
Information: Journal information  |  Editorial Team  |  Author Guidelines
Other: Journal News (inc. calls for papers)  |  Recommend this journal

2018 Impact Factor: 1.250*

CiteScore 2020: 1.7
CiteScoreTracker 2021: 1.4 (Updated Monthly)

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Aims & Scope

Reference Services Review (RSR) is a leading journal dedicated to the enrichment and advancement of reference knowledge and the improvement of professional practice.

Ranging from case studies to conceptual papers, its articles cover all aspects of reference and library user services in a digital age. Articles draw upon traditional areas of inquiry within the fields of information studies and education, as well as from newer interdisciplinary perspectives such critical pedagogy.

The journal raises questions, explores new frameworks for user services, advances fresh analyses and research and proposes solutions to diverse operational issues facing librarians and information professionals.

Reference Services Review is valued reading by the majority of North American library schools with its ‘au courant’ focus, and articles can be published in Gold or Green open access if an author so chooses.

Reviewers for the journal include distinguished practitioners, managers, administrators, educators, and scholars from library and information studies and higher education, as well as other fields.


"RSR editors and reviewers provide a quick and efficient service to first time authors"

Ann Manning Fiegen, California State University San Marcos, California, USA


This journal is abstracted and indexed by: 

  • ArticleFirst;
  • Book Review Index;
  • Computers & Applied Sciences Complete;
  • Current Abstracts;
  • Current Index to Journals in Education;
  • Education Full Text;
  • Information Science & Technology Abstracts;
  • The Informed Librarian;
  • ISI: Social Science Citation Index (Clarivate Analytics)
  • Library and Information Science Abstracts (LISA);
  • Library, Information Science and Technology Abstracts;
  • Library Literature and Information Science;
  • Library Literature and Information Science Full Text;
  • OmniFile Full Text Mega;
  • OmniFile Full Text Select;
  • zetoc

This journal is ranked by: 

Scopus; The Publication Forum (Finland); BFI (Denmark); CORE Rankings; ISI: Social Sciences Citation Index

Reference Services Review is available as part of an online subscription to the Emerald Library Studies eJournals Collection. For more information, please email or visit the Emerald Library Studies eJournals Collection page.

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This journal is a member of and subscribes to the principles of the Committee on Publication Ethics. More on Emerald's approach is available in our Publication Ethics guidelines.

* 2018 Journal Citation Reports® (Clarivate Analytics, 2019)