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Support Resources
Information and guides to help you get the most out of your
Emerald subscription
MARC Records
Emerald offers MARC records for both its print and electronic content free of charge.
The records are created for us by Backstage Library Works to the MARC21 standard.
Shibboleth authentication
Emerald is compliant with several major federations. For the current list, please see our Customer Support Portal.
In order to register your institutional access credentials with Emerald, please use this form.
Industry standards
Emerald offers compliance with a number of systems and platform standards in line with industry standard best practices. Find out more.
IP authentication
IP address requirements are available for anyone having problems accessing Emerald content or downloading articles.
Alternatively use this form to provide your IP or referring URL details.
Emerald's durable product URL information
Emerald Management eJournal and eBook series URL information:
KBART records
Emerald supplies KBART compliant records for your database subscriptions split by collection. Access your KBART records.
Discovery resources
Emerald is committed to working with partners across the industry to continually improve the experience of authors, readers and librarians when interacting with us and our content.
Platform training
We offer training on the Emerald platform. Please contact your local representative to find out more.
Dispatch schedule
Access actual and scheduled dates of publications for all of the current year's print journal content.